Cookie policy of The e-Mobility Company

12. Cookies

12.1 Our website uses cookies.

12.2 A cookie is a small file containing an identifier a string of letters and numbers that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

12.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

12.5 We use both session and persistent cookies on our website.

12.6 We use cookies on our website to recognise a computer when a user visits the website / track users as they navigate the website / improve the website's usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertisements which may be of interest to specific users.

12.7 Most browsers allow you to refuse to accept cookies; for example:

(a) Internet explorer

1. In Internet Explorer, select the Tools button, and then select Internet options.

2. Select the Privacy tab, and under Settings, select Advanced and choose if you want to allow, block or be prompted for first and third party cookies.

(b) Firefox

1. Click on the menu button and choose about.

2. Select Privacy.

3. Click on advanced settings

4. Uncheck the box which asks you to accept cookies of websites.

5. Close the about – preferences page and all modified settings will be saved automatically.

(c) Chrome

1. Open Google Chrome on your desktop.

2. Click in the upper right corner on followed by a click on settings.

3. Click on advanced settings in the lower part of your screen.

4. In Privacy, click on ‘setting for content…’

5. Choose beneath ‘Cookies’ your preferred setting

(d) Safari

1. Open Safari on your desktop.

2. Click in the upper left corner of your screen on ‘Safari'.

3. Click on ‘Preferences’

4. Click on ‘Privacy’ in the upper submenu

5. Choose your preferred setting

12.8 Blocking all cookies will have a negative impact upon the usability of many websites.

12.9 If you block cookies, you will not be able to use all the features on our website.

12.10 You can delete cookies already stored on your computer; for example:

(a) Internet Explorer

1. In Internet Explorer, select the Tools button, point to Safety, and then select Delete browsing history.

2. Select the Cookies and website data check box, and then select Delete.

Erase cookies in Internet Explorer 8

1. In Internet Explorer, select the Safety button, and then select Delete Browsing History.

2. Select the check box next to Cookies.

3. Select the Preserve Favourites website data check box if you don't want to delete the cookies associated with websites in your Favourites list.

4. Select Delete.

(b) Firefox

1. To delete all cookies stored on your computer, either open the Cookies window as explained above and use the Remove All Cookies button, or else do the following:

2. Click the menu button, choose History, and then Clear Recent History....

3. Set Time range to clear to Everything.

4. Click on the arrow next to Details to expand the list of history items.

5. Select Cookies and make sure that other items you want to keep are not selected.

6. Click Clear Now to clear the cookies and close the Clear Recent History window.

(c) Chrome

You can remove first-party and third-party cookie information and data from your devices. If you remove cookies, things like saved preferences on websites might get deleted.

1. On your computer, open Google Chrome.

2. At the top right, click More - Settings.

3. At the bottom, click Show advanced settings.

4. In the "Privacy" section, click Content settings.

5. Under "Cookies," click All cookies and site data.

To delete all cookies, click Remove all.

To delete a specific cookie, point to a site. To the right, click Close.

(d) Safari

Choose Safari > Preferences, click Privacy, then do any of the following:

1. Change which cookies and website data are accepted: Select a “Cookies and website data” option:

2. Always block: Safari does not let any websites, third parties, or advertisers store cookies and other data on your Mac. This may prevent some websites from working properly.

3. Allow from current website only: Safari accepts cookies and website data only from the website you’re currently visiting. Websites often have embedded content from other sources. Safari does not allow these third parties to store or access cookies or other data.

4. Allow from websites I visit: Safari accepts cookies and website data only from websites you visit. Safari uses your existing cookies to determine whether you have visited a website before. Selecting this option helps prevent websites that have embedded content in other websites you browse from storing cookies and data on your Mac.

5. Always allow: Safari lets all websites, third parties, and advertisers store cookies and other data on your Mac.

12.11 Deleting cookies will have a negative impact on the usability of many websites.

13. Our contact details

13.1 This website is owned and operated by The e-Mobility Company.. Depending on the location where services are provided, another undertaking or entity within The e-Mobility Company’ business units or business partners may also be the data controller or in relation to your personal data depending on the jurisdiction of the legal parties of a contract or business agreement.

13.2 Our principal place of business is at Van Immerseelstraat 66, 2018 Antwerpen.

13.3 You can contact us via our contact page, by phone (+32 (0)3 303 41 00, by mail (, by writing to our principal place of business (Van Immerseelstraat 66, 2018 Antwerpen) or by writing to the address of our head office (Simon Bolivarlaan 34 – 36, B-1000 Brussels, Belgium).